App Privacy Policy

CrossPal Privacy Policy

Effective Date: January 15, 2024

This Privacy Policy applies to all personal information collected by Palmatech Ltd through the CrossPal application. It is designed to provide a comprehensive understanding of our practices regarding data collection, processing, and storage. By using CrossPal, you consent to the practices described in this policy.

Information Collection

CrossPal collects personal information which includes, but is not limited to, email addresses for login purposes, optional user-provided names, and profile images. This collection occurs during user registration and profile modifications. Additionally, certain technical and usage data such as IP addresses and device identifiers may be collected automatically.

Use of Information

The information collected by CrossPal is used to enable user login and enhance user experience. We engage in data processing activities to manage user accounts, provide customer support, and improve our services. We may also use this information for compliance with legal obligations and for internal analytics.

Data Sharing and Disclosure

User data may be shared with third-party service providers, including Meta for marketing and campaign optimization, and Firebase Analytics for in-depth analytics. These providers use the data under strict confidentiality agreements and are prohibited from using it for any other purpose.

Third-Party Services

CrossPal integrates with various third-party services, which may collect data independently from our users. This policy does not cover the practices of these third-party services, and we encourage users to review their respective privacy policies.

Consent and User Rights

By using CrossPal, users consent to the collection and use of their data as outlined in this policy. Users have the right to review and delete their personal information through the app’s settings. However, opting out of data collection is not currently supported.

Data Security

We take the security of user data seriously and implement industry-standard measures to protect it. Data is stored securely in Firebase databases, and we continually review and update our security practices.

Compliance with Laws

CrossPal adheres to the principles of the GDPR and CCPA. This includes ensuring data minimization, upholding the right to be forgotten, and providing transparency in our data practices. Our compliance efforts are ongoing and subject to periodic reviews.

Policy Updates

Any changes to this Privacy Policy will be communicated through an in-app notification. Users are encouraged to periodically review the policy for any updates.

Contact Information

For questions or concerns regarding this Privacy Policy, please contact us at service@yolo-apps.io.

User Consent

By using this Application, Users signify their acceptance of this Policy. If Users do not agree to this Policy, they should not use our Application. Continued use of the Application following the posting of changes to this Policy will be deemed as acceptance of those changes.

Data Storage and Security

The data collected from Users is stored and processed at Firebase database, wherein we adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored in our Application.

User Rights

Users have the right to request access to, correct, or delete any personal data that we have collected about them. To do so, Users should use the appropriate settings in the Application or contact us at the email provided. Please note, however, that certain information is necessary for the provision of our Application services, and its deletion or alteration may affect service functionality.

Compliance with Legal Obligations

Palmatech Ltd complies with all applicable laws and regulations regarding data protection, including but not limited to the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). We engage in practices that ensure transparency, the right to be forgotten, data minimization, secure international data transfers, and robust user consent mechanisms. We also accommodate users’ rights under these regulations, including the right to access, correct, and delete personal data.

Policy Updates

We reserve the right to update this Privacy Policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of modifications.

Contacting Us

If you have any questions about this Privacy Policy, the practices of this Application, or your dealings with this Application, please contact us at: Palmatech Ltd, Email: service@yolo-apps.io